64 long days have passed since the acquisition of Base and we’re launching Zendesk Sell. Sell is Base that customers loved to use, but now enhanced with Zendesk platform and deeper integrations with Zendesk tools. For the Krakow office, it has been an intense period. Read on to learn about our transition, our plans for Krakow office, and the future of Sell in Zendesk product family.
In today’s world knowledge is abundant but wisdom is scarce. Can you find wisdom in ancient texts? Can you do it faster than the competition? If you’re into backend engineering, the hackathon will be an opportunity to pursue true wisdom with other skilled and like-minded engineers. It’s been a while since our last gathering and...
How it all started A few months back we’ve been struggling with a migration of some of our Elasticsearch clusters to Amazon Elasticsearch Service. One part of the project was to have a neat way of setting up, configuring and maintaining this managed infrastructure part, including its side-cars and utilities. So far we’ve been using...
This is the first part of a four-part blog post series describing how we in Base have built a modern test automation and cloud testing solution. The first part is a high-level overview of a problem that we have faced and a solution to it. The second part is going to be a deep dive...
In the previous post (The ‘why’ of writing tests) of this series I talked about my motivation behind creating automated tests and how I learned to appreciate them as a productivity tool. That explained why I write them. Today I want to share what I cover with tests. Let’s Recap Let me briefly summarize the...
In this article, I’ll explain how we manage secrets data at Base Kubernetes infrastructures using Helm. Our goal with Helm is to reuse parts of Helm Charts in Base Kubernetes clusters with a minimal effort and to manage only values and secrets. There is no official secrets management in Helm or Kubernetes, so we decided...
Every once in a while my brain would get into this weird mode where it starts analyzing my latest thoughts and experiences. And then it would come up with some revolutionary insight. The kind of insight that makes you go “whoa, how come I never knew that” and your whole life is different. You start...